154 Privacy Policy — Protection of Your Personal Information
This document clearly outlines how the 154 platform collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority.
Effective Date: 1 January 2026
Information We Collect
When you register or use the 154 platform, we collect various types of information to ensure our services are delivered securely and efficiently. The information collected includes the following categories:
Account Information
During registration, you will be asked to provide your full name, email address, phone number and identity verification details where required for compliance purposes. This information is used to manage your account and maintain platform security.
Device & Browser Information
154 automatically collects technical information about the device you use, including browser type, operating system, IP address, screen resolution and session data. This information helps us identify and resolve technical issues, as well as improve overall platform performance.
Payment Information
For financial transactions in MYR (RM), we retain summary transaction records such as deposit and withdrawal amounts and the payment method used. Full card or banking account details are not stored directly by 154 — these are handled by our trusted payment processors.
Cookies & Usage Data
Our platform uses cookies to maintain your login session, store your preferences and analyse usage patterns in aggregate. This usage data does not personally identify you and is used solely for platform improvement purposes.
Purpose of Data Use
Information collected by 154 is used responsibly and only for legitimate purposes. We do not sell or rent users' personal information to any third party for commercial gain. The primary purposes for which we use your information are as follows:
- Account Management: Verifying user identity, processing registrations and managing logins securely.
- Transaction Processing: Facilitating deposits and withdrawals in MYR, as well as maintaining required financial records.
- Platform Security: Detecting and preventing fraudulent activity, unauthorised access attempts, and usage that violates our terms of service.
- Customer Support: Enabling the 154 support team to provide accurate and effective assistance whenever you contact us.
- Service Improvement: Analysing general usage patterns to improve the user experience and overall platform performance.
- Legal Compliance: Meeting applicable regulatory compliance obligations in Malaysia where required by the relevant authorities.
Cookies, Tracking & Your Choices
The 154 platform uses both session cookies and persistent cookies to enhance the user experience. Session cookies expire automatically when you close your browser, while persistent cookies help retain your preferences across sessions.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality, such as the ability to stay logged in or retain your personal preferences.
We do not use third-party tracking technologies for advertising purposes. Any analytics implemented are strictly for internal use — to evaluate platform performance and identify areas requiring technical improvement.
Data Storage, Security & Sharing
Storage & Security
All personal information collected by 154 is stored on servers protected by SSL encryption and rigorous technical security measures. Access to user data is restricted strictly to personnel who require it to carry out their duties.
We adhere to industry best practices in data protection, including the use of encryption protocols when transmitting data between your device and our servers. Passwords are stored in an irreversibly hashed form.
Account information is retained for as long as your account remains active. Following account closure, certain records may be kept for a prescribed period to meet legal compliance obligations before being securely deleted.
Sharing with Third Parties
154 does not share users' personal information with third parties except in the following circumstances:
- Trusted payment processors that facilitate deposit and withdrawal transactions in MYR.
- Government authorities or law enforcement agencies where required by applicable Malaysian law.
- Technical service providers bound by strict confidentiality agreements and granted only the limited data access necessary to perform their specific duties.
In all of the above circumstances, we ensure that the receiving party adheres to data protection standards equivalent to our own policy.
Your Rights as a User
As a 154 platform user in Malaysia, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold in relation to your account. Requests can be submitted via our support email.
If your personal information is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting our support team.
You may request the deletion of your account and related information, subject to legal compliance obligations that may require us to retain certain records.
To exercise any of the rights above, or if you have any privacy-related enquiries, please contact us at [email protected]. We will endeavour to respond to your request within a reasonable timeframe. For more information, please also visit FAQ page us.
Policy Updates & Contact Us
154 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any amendments will be posted on this page with a revised effective date. Users are encouraged to check this page periodically.
Where there are material changes that affect how we use your personal information, we will endeavour to notify you via email or an in-platform notice. Continued use of the platform after any changes are posted constitutes your acceptance of the revised Privacy Policy.
For any enquiries, concerns or requests relating to your data privacy on the 154 platform, you may reach us through:
- Email: [email protected]
- Help Page: FAQ